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If you are looking for a vet clinic that truly loves and cares for your pets Bourne vets is the best. The staff is amazing so friendly and kind. They gave my mazy so much love and she enjoyed every minute of it. Thank you for all you do Bourne vet hospital ❤ ❤
The doctors and staff are the best I’ve ever experienced. My dog, Faith, had been to 5 vet clinics over the first 9 years we had her due to moves. At her last clinic the vet had an extremely poor bedside manner, but I continued to go there just because the location was near my home. In early January 2017, Faith’s vet called late one night to say her blood work was “weird.” I was told I needed another test the following day because it was probably cancer of some sort but she wasn’t sure. I decided to get a second opinion. A close friend recommended Dr. Rapp. Faith did indeed have cancer, but the difference in how she and I were treated was like night and day. We only had 2 visits to Boerne Vet Clinic before we had to euthanize Faith. On each visit we coincidentally were treated by 2 different vets (Dr. Rapp & Dr. Wilson) – each equally caring & respectful. One vet even gave his personal phone number in case I had questions, since we had never had to go through letting go of a pet before. The night before we were scheduled to euthanize Faith, she had a seizure. The 3rd vet, which we had not seen in person, just happened to still be at the clinic and was willing to wait and take care of Faith. Dr. Arreola and at least 2 staff members stayed over an hour after closing in order for us to drive the 20 minutes to reach the clinic, say our goodbyes to Faith, and make sure she went peacefully. We were given as much time as we needed, and everyone was kind and helpful. Even when I went to pick up Faith’s remains a couple of weeks later, they treated them with reverence. The final gesture that demonstrated this clinic’s dedication to Faith (a dog each of them only met once) was when I received a letter from Texas A&M Veterinary Medical Center stating a donation had been made in her name to support the Capper and Chris Save the Animals Fund. After our first visit to Boerne Vet Clinic, I knew I had made the right decision, and even before receiving the letter of donation I knew that any future pets we may have will only be treated at Boerne Vet Clinic.
I love this place because you can see the love of the staff when they are providing care for our pets. They do everything they can to make everything better for our pets.
I thank you guys for an amazing service!!!
Great experience for our large dog Dutch. They go above and beyond each visit we have had. I recommend Boerne Veterinary Clinic highly.
Dr. Rapp and his staff have always been great with my dog Lady. On August 1, my dog was run over and near death. Dr. Rapp and his staff acted so quickly they were able to stabilize her until we could get her to the hospital in San Antonio. Thanks to them and their expertise and the good Lord we still have her. Great vets!!
As a new client I could not have asked for better treatment….having just adopted a year old terrier mix……they were great with me and Pixie. Very considerate and patient …..a big Thank You to each one in the office.
Dr Rapp and his staff are the best. I wont go anywhere else for my vet needs. He is the most caring Dr and person, and my cats have been lucky to have him for their care.
I just want to thank the whole staff there. Such caring and wonderful people, although I would have rather not been there for the reason to put my beloved little “Lady” girl down. I thank God for the 16 years I had with her.
I appreciate the one on one attention we received there, they made us feel special and gave us all the time we needed to grieve. Thank you Dr Arreola and staff.
These people are the best out there. They actually CARE about your fur baby. They go above and beyond. Dr. Steve Rapp is the most caring person. He understands that it’s not just a dog or cat or any other animal. He knows that animal is part of your family. His employees show the same concern. Love them all.
I this vet! My fur babies get the best attention here.
The got my dog in right away when we did a walk in. They took care of my piggies. Awesome staff, loving and caring for my pet.
Dr. Rapp is the best!! He has nursed my Nicky thru some very serious issues. I trust Boerne Veterinary Clinic completely.
Love everyone at Boerne Vet! Doctors and entire team are amazing and very caring!
Best Vet clinic I’ve ever been to.